1. Program operator. Text messages described in this section are sent by T. Disney Trucking and Grading, Inc., 6324 US HWY 301 S., Riverview, FL 33578.
2. Program purpose. The SMS program is operational and transactional only — it is not used for marketing or promotional content. Specifically, recipients (independent-contractor vendors of T. Disney Trucking and Grading, Inc.) may receive:
- Vendor portal account activation links
- Password reset and authentication codes
- Compliance document expiration reminders (auto insurance, MVR, drug test, W-9, and similar documents)
- ACH banking change confirmations
- Onboarding step notifications
- Operational dispatch updates
3. How you opt in. You opt in by entering your mobile phone number and checking the SMS-consent checkbox on the vendor application form at milewise.ai/vendor-apply, and by signing the master vendor agreement, both of which display the SMS consent disclosure. Consent is not a condition of becoming a T. Disney Trucking and Grading, Inc. vendor or of any service provided. You may decline SMS and still complete the application by speaking with our office directly.
4. Message frequency. Message frequency varies based on account activity, compliance status, and dispatch volume. Most vendors receive between 1 and 10 messages per week. Some weeks may have more (during onboarding or when documents are expiring) and some may have none.
5. Message and data rates. Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.
6. How to opt out. You can cancel the SMS service at any time by replying with any of the following keywords to any message we send you: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After you send the keyword, we will confirm your unsubscribe status via SMS, and you will no longer receive SMS messages from us. To re-opt-in, reply START or re-check the consent box on the vendor application form.
7. How to get help. Reply HELP (or AYUDA for Spanish) to any message and you will receive an automatic response containing our support contact information. The automated response will read: “T. Disney Trucking SMS: For help contact stephen.disney@disneytrucking.com or call 844-258-7825. Reply STOP to unsubscribe. Msg&data rates may apply.” You may also email stephen.disney@disneytrucking.com or call (844) 258-7825 directly.
8. Bilingual messaging. Messages are sent in English or Spanish based on each recipient’s language preference selected on the vendor application form. The keyword AYUDA works equivalently to HELP for Spanish-speaking recipients.
9. Privacy of your mobile information. We do not share, sell, rent, lease, or transfer your mobile phone number, SMS opt-in data, or message content with any third party or affiliate for any purpose, including marketing. SMS data is used solely to deliver the operational messages described above. This non-sharing commitment applies to all categories of mobile information without exception.
10. Carrier disclaimer. Carriers are not liable for delayed or undelivered messages. T. Disney Trucking and Grading, Inc. is not responsible for messages that are delayed, undelivered, or misdirected by wireless carriers.
11. Records retention. Consent records and opt-out records are retained for a minimum of ten (10) years to comply with the federal Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles & Best Practices, and applicable state laws including Virginia SB 1339 (effective January 2026). Each record includes the time of consent, the version of these terms in effect at that moment, and the IP address and browser user-agent at the time of submission.
12. Full SMS terms. A standalone, more-detailed version of these SMS terms is available at https://disneytrucking.com/sms-terms/. In the event of any conflict between this section and the standalone SMS Terms page, the standalone SMS Terms page controls.